ON-Q/LEGRAND OFFERS EXTENSIVE SUPPORT for distributors, dealers, builders, and of course homeowners. Everyone on the On-Q Technical Support staff has in-depth knowledge of our product solutions and look forward to  assisting  you with your installations. Our toll-free support line is available from 8:00 a.m. to 7:00 p.m. EST, Monday through Friday (excluding holidays). Calls received outside these hours will be routed to a voice mailbox and returned the next business day.

If our technical support staff is working with other customers, your call will be routed to a voice mailbox.  These calls are returned promptly, usually within an hour of leaving your message. We respond to all emails within 24 business hours.

• Contact Technical Support via e-mail
• Contact us at (800) 321-2343